MahaCRITI Agent Dashboard: What Changes for Registered Agents

MahaCRITI Replaces MahaRERA 1.0: What Went Live and Why

MahaCRITI (Maha-Complaint and Regulatory Integrated Technology Implementation) went live at midnight on August 31, 2026, replacing the legacy MahaRERA 1.0 portal. If you registered, renewed, or filed anything on the old system, that environment is now closed. Everything moves to the new platform.

The old portal ran registration, complaints, and project filings as separate modules stitched together over years. Data did not always flow between them. An intermediary could hold a valid registration certificate while a complaint sat untracked in a different queue. MahaCRITI integrates these functions into one system, so your registration status, filing history, and any complaints involving you sit in a single connected record.

For working property brokers, this is not a cosmetic change. The way you register, renew, respond to complaints, and prove compliance under Section 9 and Section 10 now runs through MahaCRITI. Understanding its structure is part of doing the job correctly, and as of this year, part of passing the exam.

Agent Lifecycle Management: Registration, Renewal, and Rectification

The Agent Lifecycle Management module handles your registration from first application through every renewal and correction. New registration under Section 9 now runs as a guided workflow. You upload documents, the system validates them against the checklist, and the application moves through review stages you can track live rather than waiting blind for a reply.

Renewal is where most registered intermediaries will feel the difference. Instead of treating renewal as a fresh application, MahaCRITI pulls your existing profile forward and flags what needs updating. The registration fee remains Rs 10,000 for an individual and Rs 1,00,000 for a firm, plus GST. Confirm the current renewal charge and any late fee on the official portal before you pay, since fee structures can be revised.

Rectification also lives here. If your PAN, address, or firm details changed, you correct them through a rectification request tied to your existing certificate. Use our registration renewal calculator to work out your expiry window before you start.

The Personalised Dashboard: Everything About Your Registration in One View

When you log in, MahaCRITI opens to a dashboard built around your own registration, not a generic menu. The top of the screen shows your certificate number, registration status, and the exact expiry date. An alert appears as that date approaches, so a lapsed certificate becomes a choice you ignored rather than a deadline you missed.

Your transaction history sits on the same screen. Every deal you have declared, along with the projects you are associated with, is listed in one place. This matters when an allottee or promoter asks you to prove you were the registered intermediary on a booking.

Form 6 filing status is also visible at a glance. Form 6 is the quarterly return of transactions a real estate agent must maintain and submit. The dashboard tells you which periods are filed and which are pending, which removes the guesswork that caused so many defaults under the old system.

Integrated Complaint-to-Conciliation Workflow

Complaints that name you, or a project you brokered, now travel through a single digital pipeline from filing to hearing to conciliation. Under MahaRERA 1.0, a complaint could be filed, updated, and scheduled across disconnected screens, and intermediaries often learned about a matter late. MahaCRITI links the complaint record to your registration profile directly.

When a complaint involves you, it surfaces on your dashboard with its current stage, the next date, and the documents on record. You respond within the same system, and every submission is timestamped. This creates a clean audit trail, which protects a property advisor who acted correctly as much as it exposes one who did not.

The conciliation track is built in. Many disputes are steered toward the Conciliation Forum before they reach a full hearing. Knowing where a matter sits helps you decide when to settle and when to defend. Penalties under Section 62 for a registered agent who breaches the Act still apply, so treat every complaint notice as live.

AI Chatbot and Mobile App: What They Handle and What They Don't

MahaCRITI ships with an AI chatbot and a mobile app aimed at routine queries. The chatbot answers questions about registration steps, document lists, fee heads, renewal timelines, and how to file Form 6. It points you to the right form and explains what a rejected upload means. For a property broker who just needs to know which document goes where, this saves a phone call.

The mobile app mirrors the core dashboard. You can check registration status, view expiry alerts, and track a complaint from your phone. It is built for monitoring, not for heavy document work, so complex filings are still easier on desktop.

The chatbot does not decide your case, interpret a disputed clause, or override a rejection. When a filing is stuck for a reason the system cannot explain, when a complaint needs a legal position, or when your data migrated incorrectly, you contact MahaRERA directly. Treat the bot as a first stop, not the final word.

Your First Week on MahaCRITI: A Practical Checklist

Log in during week one and verify your profile before you rely on the system for anything else. Migration from MahaRERA 1.0 moved millions of records, and errors happen.

First, confirm your registration number and certificate details match your paper certificate exactly. Check the spelling of your name, your firm name if applicable, your PAN, and your registered address. Second, verify your registration expiry date on the dashboard against your own records. If the date is wrong, raise a rectification request immediately, because renewal reminders are only useful if the date is correct.

Third, check that your past transaction history and Form 6 filing status carried over. If a filed quarter shows as pending, keep your acknowledgement and report the mismatch. Fourth, set the renewal reminder and confirm your contact email and mobile number so alerts actually reach you. Fifth, test the chatbot with one real question to see how it responds. Do all five while the migration is fresh, not the week your certificate expires.

Why MahaCRITI Now Sits Inside Your Exam Preparation

The MahaRERA agent certification exam tests portal knowledge, and MahaCRITI is now the portal. Questions on how registration, renewal, and Form 6 filing work will reflect the current system, not the retired one. Candidates preparing for Phase 10 should study MahaCRITI's structure the same way they study the Act.

The exam format has not changed. It is 50 multiple-choice questions in 40 minutes, conducted by IBPS on behalf of MahaRERA. The pass mark is 40 percent, which is 20 correct out of 50, and there is no negative marking. You get up to three attempts before you must re-enrol in the mandatory 20-hour training. Confirm your slot on the 2026 exam schedule and review the exam pattern so nothing surprises you.

Build portal familiarity into your revision. Work through a full-length mock test to check your timing, then drill weak areas with focused topic-wise practice. RERAExam gives you 30 days of practice access for Rs 499, which is enough to cover both the Act and the new system before you sit the paper.